Cancellations and Backing Out
We all have to change plans sometimes. There are always going to be unpredictable things that pop up or the unexpected challenges that arise and force us to cancel or back out of plans or an agreement. Remembering this can help us to be understanding when a customer or client has to cancel or back out, but I also think we need to try to keep thing professional and keep the cancellations and changed plans to a minimum. If you have a customer or client who is ALWAYS cancelling or changing plans with you, this should be a big red … Continue reading